編者按：為深入(ru)貫徹(che)落(luo)實黨(dang)中央、國務(wu)院關于改(gai)革(ge)深化(hua)提升行動的(de)部署要求，集團(tuan)公司不斷強(qiang)化(hua)組織領導、上下貫通、一(yi)(yi)體推(tui)進(jin)各項改(gai)革(ge)任務(wu)落(luo)實落(luo)地，探(tan)索出一(yi)(yi)系列(lie)好(hao)的(de)改(gai)革(ge)特色做(zuo)法，取(qu)得了一(yi)(yi)批重要階段性成(cheng)果。為進(jin)一(yi)(yi)步營造改(gai)革(ge)良好(hao)氛圍、推(tui)廣改(gai)革(ge)經驗做(zuo)法，將陸(lu)續對集團(tuan)各層面(mian)在改(gai)革(ge)深化(hua)提升行動中探(tan)索形成(cheng)的(de)優秀(xiu)改(gai)革(ge)案(an)例、涌(yong)現出的(de)先(xian)進(jin)人物、取(qu)得的(de)成(cheng)果成(cheng)效等(deng)進(jin)行宣(xuan)傳，為深入(ru)推(tui)進(jin)改(gai)革(ge)工作提供具體實踐樣板(ban)和堅強(qiang)輿(yu)論保障。
哈(ha)電(dian)集(ji)團(tuan)黨委深入貫(guan)徹落實習近平總書記(ji)關于(yu)質量(liang)強國、制(zhi)造強國的重(zhong)要講(jiang)話重(zhong)要指示精神(shen)，扎實開展國有企業(ye)改革深化提升行(xing)動(dong)，將全(quan)面(mian)提升產(chan)品(pin)和服(fu)務質量(liang)視為品(pin)牌(pai)建設(she)的根基與核(he)心(xin)，創(chuang)(chuang)新(xin)構(gou)建“三級書記(ji)抓(zhua)質量(liang)”工(gong)作(zuo)體系，以(yi)黨建引(yin)領破題、以(yi)清單(dan)管理增效(xiao)、以(yi)載體創(chuang)(chuang)新(xin)賦能、以(yi)長效(xiao)機制(zhi)固本，走(zou)出(chu)了一條獨有特色的品(pin)牌(pai)建設(she)之路。自開展“三級書記(ji)抓(zhua)質量(liang)”以(yi)來，哈(ha)電(dian)集(ji)團(tuan)質量(liang)損失率年均降(jiang)低(di)11.34%，主機設(she)備性能達標率100%，穩定向好的各類質量(liang)指標，成(cheng)為哈(ha)電(dian)品(pin)牌(pai)建設(she)的堅(jian)實基石(shi)。
一、構建“三級書記抓質量”工作體系，夯實質量品牌建設根基
頂層(ceng)設(she)(she)計強化(hua)組(zu)(zu)(zu)織保(bao)障。哈電(dian)集團黨(dang)委將(jiang)質(zhi)(zhi)量(liang)品(pin)牌建(jian)設(she)(she)確立(li)為“一把手工程(cheng)”，創新構建(jian)集團黨(dang)委書記(ji)(ji)、所屬(shu)企業黨(dang)組(zu)(zu)(zu)織書記(ji)(ji)、基層(ceng)黨(dang)支(zhi)部(bu)書記(ji)(ji)“三級書記(ji)(ji)抓(zhua)質(zhi)(zhi)量(liang)”工作(zuo)(zuo)(zuo)體(ti)系(xi)，制定實(shi)施(shi)(shi)方案(an)、指導(dao)意見，成立(li)由質(zhi)(zhi)量(liang)、紀委、組(zu)(zu)(zu)織部(bu)門(men)組(zu)(zu)(zu)成的(de)專項(xiang)(xiang)辦(ban)公室，建(jian)立(li)清單(dan)式責(ze)(ze)(ze)任(ren)傳導(dao)機(ji)制，推動(dong)質(zhi)(zhi)量(liang)責(ze)(ze)(ze)任(ren)從(cong)“紙面”落實(shi)到“人頭”，形成“書記(ji)(ji)帶頭抓(zhua)、班子協同抓(zhua)、全員共同抓(zhua)”的(de)質(zhi)(zhi)量(liang)品(pin)牌建(jian)設(she)(she)格局，確保(bao)責(ze)(ze)(ze)任(ren)鏈條環(huan)環(huan)相扣(kou)、層(ceng)層(ceng)壓實(shi)。過程(cheng)監督筑牢執(zhi)(zhi)行(xing)(xing)(xing)防線。專項(xiang)(xiang)辦(ban)公室每(mei)年至少開(kai)展(zhan)(zhan)2次專項(xiang)(xiang)調研(yan)，將(jiang)“二級書記(ji)(ji)任(ren)務(wu)(wu)清單(dan)”執(zhi)(zhi)行(xing)(xing)(xing)情(qing)況納入干部(bu)監督管理體(ti)系(xi)，通過約談函詢(xun)、提(ti)(ti)醒談話等方式整治形式主(zhu)義傾向(xiang)。針(zhen)對質(zhi)(zhi)量(liang)管理薄弱環(huan)節(jie)，建(jian)立(li)動(dong)態跟蹤機(ji)制，重點督導(dao)關鍵任(ren)務(wu)(wu)執(zhi)(zhi)行(xing)(xing)(xing)。累計開(kai)展(zhan)(zhan)專項(xiang)(xiang)督導(dao)11次，推動(dong)整改質(zhi)(zhi)量(liang)問(wen)(wen)題56項(xiang)(xiang)，有效(xiao)杜絕質(zhi)(zhi)量(liang)建(jian)設(she)(she)中的(de)形式化(hua)傾向(xiang)，為品(pin)牌升級提(ti)(ti)供堅實(shi)保(bao)障。考(kao)(kao)(kao)核(he)評價激發內生動(dong)力。創新構建(jian)“五維考(kao)(kao)(kao)評”體(ti)系(xi)，從(cong)清單(dan)有效(xiao)性(xing)、領導(dao)作(zuo)(zuo)(zuo)用、組(zu)(zu)(zu)織實(shi)施(shi)(shi)、成效(xiao)固化(hua)、黨(dang)建(jian)載(zai)體(ti)五個維度(du)實(shi)施(shi)(shi)綜合評價。將(jiang)考(kao)(kao)(kao)核(he)結(jie)果直接(jie)與領導(dao)班子及成員年度(du)績(ji)效(xiao)考(kao)(kao)(kao)核(he)、薪(xin)酬(chou)分配掛(gua)鉤(gou)，對排名(ming)后30%的(de)領導(dao)干部(bu)實(shi)施(shi)(shi)績(ji)效(xiao)扣(kou)減(jian)，形成“優績(ji)優酬(chou)、劣績(ji)問(wen)(wen)責(ze)(ze)(ze)”的(de)考(kao)(kao)(kao)核(he)導(dao)向(xiang)。通過發揮考(kao)(kao)(kao)核(he)“風向(xiang)標(biao)”作(zuo)(zuo)(zuo)用，倒(dao)逼各級書記(ji)(ji)切(qie)實(shi)履行(xing)(xing)(xing)質(zhi)(zhi)量(liang)建(jian)設(she)(she)主(zhu)體(ti)責(ze)(ze)(ze)任(ren)，推動(dong)質(zhi)(zhi)量(liang)管理工作(zuo)(zuo)(zuo)從(cong)“被(bei)動(dong)執(zhi)(zhi)行(xing)(xing)(xing)”向(xiang)“主(zhu)動(dong)作(zuo)(zuo)(zuo)為”轉變。
二、實施“五類清單”精準管理，破解質量品牌建設痛點堵點
全域排查(cha)找準(zhun)問題癥結。建(jian)立質(zhi)(zhi)(zhi)量(liang)排查(cha)工(gong)作機(ji)制，組(zu)織(zhi)(zhi)領導(dao)(dao)干(gan)部(bu)(bu)、技(ji)術(shu)骨(gu)干(gan)、基層員(yuan)工(gong)共同參與(yu)，實現(xian)(xian)質(zhi)(zhi)(zhi)量(liang)排查(cha)縱向到(dao)底、橫向到(dao)邊。組(zu)建(jian)由領導(dao)(dao)班子帶(dai)(dai)隊的4個專(zhuan)(zhuan)(zhuan)項(xiang)工(gong)作組(zu)，帶(dai)(dai)領20余名(ming)專(zhuan)(zhuan)(zhuan)家深入(ru)煤電、核電、水(shui)(shui)電及海外(wai)項(xiang)目(mu)現(xian)(xian)場，累(lei)計走訪重(zhong)點用戶(hu)(hu)65家、通(tong)過“管(guan)理(li)(li)層座談+生(sheng)產現(xian)(xian)場調研”，精(jing)準(zhun)掌(zhang)握(wo)用戶(hu)(hu)需(xu)求(qiu)(qiu)，收集一線(xian)技(ji)術(shu)人(ren)員(yuan)操(cao)作建(jian)議，累(lei)計獲取質(zhi)(zhi)(zhi)量(liang)問題反饋、技(ji)術(shu)改(gai)(gai)(gai)進(jin)建(jian)議、未來(lai)發(fa)(fa)展(zhan)需(xu)求(qiu)(qiu)等(deng)有效(xiao)信息1183項(xiang)，為精(jing)準(zhun)施(shi)策(ce)(ce)提供數據支撐(cheng)。分(fen)類施(shi)策(ce)(ce)制定攻堅清(qing)單(dan)(dan)。根據排查(cha)結果，實施(shi)“三(san)維對(dui)(dui)標(biao)”（橫向對(dui)(dui)照(zhao)用戶(hu)(hu)需(xu)求(qiu)(qiu)缺(que)口，縱向對(dui)(dui)比行(xing)業(ye)標(biao)桿水(shui)(shui)平，內(nei)部(bu)(bu)對(dui)(dui)照(zhao)高質(zhi)(zhi)(zhi)量(liang)發(fa)(fa)展(zhan)目(mu)標(biao)），制定“二(er)級書(shu)(shu)記清(qing)單(dan)(dan)、用戶(hu)(hu)清(qing)單(dan)(dan)、黨建(jian)載體清(qing)單(dan)(dan)、三(san)級書(shu)(shu)記清(qing)單(dan)(dan)、職(zhi)工(gong)清(qing)單(dan)(dan)”五類清(qing)單(dan)(dan)。其中，二(er)、三(san)級“書(shu)(shu)記清(qing)單(dan)(dan)”由各級黨組(zu)織(zhi)(zhi)書(shu)(shu)記牽頭攻關重(zhong)大技(ji)術(shu)難題；“用戶(hu)(hu)清(qing)單(dan)(dan)”按緊急程(cheng)度(du)響(xiang)應用戶(hu)(hu)訴求(qiu)(qiu)；“黨建(jian)載體清(qing)單(dan)(dan)”將質(zhi)(zhi)(zhi)量(liang)攻堅納入(ru)“黨員(yuan)責任區(qu)”考核指標(biao)；“職(zhi)工(gong)清(qing)單(dan)(dan)”發(fa)(fa)動(dong)一線(xian)員(yuan)工(gong)參與(yu)質(zhi)(zhi)(zhi)量(liang)改(gai)(gai)(gai)進(jin)。閉環整(zheng)改(gai)(gai)(gai)推動(dong)質(zhi)(zhi)(zhi)量(liang)升級。建(jian)立“問題整(zheng)改(gai)(gai)(gai)—成效(xiao)評估—動(dong)態優化”閉環機(ji)制，專(zhuan)(zhuan)(zhuan)項(xiang)辦公室逐項(xiang)督(du)導(dao)(dao)銷號。引入(ru)第三(san)方機(ji)構開展(zhan)年度(du)客戶(hu)(hu)滿意度(du)評價，將用戶(hu)(hu)反饋作為整(zheng)改(gai)(gai)(gai)成效(xiao)的核心標(biao)準(zhun)，推動(dong)內(nei)部(bu)(bu)質(zhi)(zhi)(zhi)量(liang)管(guan)理(li)(li)水(shui)(shui)平持續(xu)升級。三(san)年來(lai)通(tong)過持續(xu)滾(gun)動(dong)整(zheng)改(gai)(gai)(gai)，用戶(hu)(hu)滿意度(du)提升0.12個百分(fen)點，市(shi)場競爭力顯著增(zeng)強。
三、創新“黨建+品牌”融合機制，釋放品牌發展內生動力
黨(dang)(dang)員攻(gong)(gong)堅項(xiang)目(mu)突(tu)破(po)技術(shu)(shu)瓶頸。將“黨(dang)(dang)建(jian)(jian)+”黨(dang)(dang)建(jian)(jian)載體工(gong)程(cheng)(cheng)作(zuo)為(wei)“三(san)級(ji)書(shu)記(ji)抓(zhua)質(zhi)(zhi)量(liang)(liang)(liang)”工(gong)作(zuo)的(de)具體實(shi)(shi)踐，圍(wei)繞用戶滿意度(du)、市場競爭力(li)、群(qun)眾認可(ke)度(du)等(deng)(deng)重要衡量(liang)(liang)(liang)標準，系統推進產品(pin)質(zhi)(zhi)量(liang)(liang)(liang)提升(sheng)(sheng)(sheng)、核心技術(shu)(shu)攻(gong)(gong)堅、服務(wu)(wu)流程(cheng)(cheng)優(you)化(hua)(hua)，累計實(shi)(shi)施黨(dang)(dang)員攻(gong)(gong)堅項(xiang)目(mu)700余項(xiang)，推動(dong)黨(dang)(dang)建(jian)(jian)優(you)勢向(xiang)質(zhi)(zhi)量(liang)(liang)(liang)攻(gong)(gong)堅效(xiao)(xiao)能(neng)深度(du)轉化(hua)(hua)。在(zai)清潔能(neng)源領域，黨(dang)(dang)員帶頭(tou)攻(gong)(gong)克壓氣儲能(neng)技術(shu)(shu)難題，支(zhi)撐湖北應城項(xiang)目(mu)成(cheng)為(wei)全球首個(ge)商業(ye)示范(fan)工(gong)程(cheng)(cheng)。黨(dang)(dang)員先鋒(feng)崗(gang)區引領質(zhi)(zhi)量(liang)(liang)(liang)提升(sheng)(sheng)(sheng)。按照“關(guan)鍵(jian)工(gong)序設(she)崗(gang)、重點環節(jie)劃區、難點任務(wu)(wu)建(jian)(jian)隊”原(yuan)則，設(she)立黨(dang)(dang)員質(zhi)(zhi)量(liang)(liang)(liang)責任區、質(zhi)(zhi)量(liang)(liang)(liang)攻(gong)(gong)關(guan)先鋒(feng)崗(gang)（隊）等(deng)(deng)，實(shi)(shi)行(xing)掛(gua)牌督戰工(gong)作(zuo)機(ji)(ji)(ji)制(zhi)。1000余個(ge)黨(dang)(dang)員“崗(gang)、區、隊”在(zai)生產一線(xian)亮身(shen)份、作(zuo)表(biao)率，針對“卡脖(bo)子”關(guan)鍵(jian)技術(shu)(shu)和高(gao)質(zhi)(zhi)量(liang)(liang)(liang)發展瓶頸，充分發揮(hui)先鋒(feng)模范(fan)帶頭(tou)作(zuo)用，確(que)保(bao)各業(ye)務(wu)(wu)層(ceng)面快速響應、有效(xiao)(xiao)銜(xian)接。在(zai)水(shui)電(dian)領域，黨(dang)(dang)員攻(gong)(gong)關(guan)團(tuan)隊優(you)化(hua)(hua)白(bai)(bai)鶴灘機(ji)(ji)(ji)組(zu)設(she)計，使發電(dian)效(xiao)(xiao)率提升(sheng)(sheng)(sheng)2.1%。黨(dang)(dang)建(jian)(jian)共(gong)(gong)(gong)(gong)(gong)建(jian)(jian)延(yan)伸品(pin)牌價值鏈(lian)條。通過構建(jian)(jian)產業(ye)鏈(lian)黨(dang)(dang)建(jian)(jian)共(gong)(gong)(gong)(gong)(gong)同體，與(yu)上下游企業(ye)建(jian)(jian)立“組(zu)織共(gong)(gong)(gong)(gong)(gong)建(jian)(jian)、技術(shu)(shu)共(gong)(gong)(gong)(gong)(gong)研、質(zhi)(zhi)量(liang)(liang)(liang)共(gong)(gong)(gong)(gong)(gong)管”機(ji)(ji)(ji)制(zhi)。電(dian)機(ji)(ji)(ji)公(gong)(gong)司與(yu)三(san)峽(xia)機(ji)(ji)(ji)電(dian)公(gong)(gong)司共(gong)(gong)(gong)(gong)(gong)建(jian)(jian)“精品(pin)工(gong)程(cheng)(cheng)”，助力(li)白(bai)(bai)鶴灘水(shui)電(dian)站機(ji)(ji)(ji)組(zu)穩定運行(xing)；重裝公(gong)(gong)司聯合廣(guang)核工(gong)程(cheng)(cheng)公(gong)(gong)司開展“三(san)級(ji)書(shu)記(ji)抓(zhua)質(zhi)(zhi)量(liang)(liang)(liang)、華(hua)龍騰飛創輝煌”黨(dang)(dang)建(jian)(jian)共(gong)(gong)(gong)(gong)(gong)建(jian)(jian)，共(gong)(gong)(gong)(gong)(gong)筑國家核能(neng)安(an)全體系長城；佳電(dian)股份與(yu)中國重型機(ji)(ji)(ji)械研究院共(gong)(gong)(gong)(gong)(gong)同實(shi)(shi)施“強鏈(lian)工(gong)程(cheng)(cheng)”，共(gong)(gong)(gong)(gong)(gong)同提升(sheng)(sheng)(sheng)高(gao)端裝備質(zhi)(zhi)量(liang)(liang)(liang)。通過黨(dang)(dang)建(jian)(jian)紐(niu)帶，實(shi)(shi)現從“單(dan)點突(tu)破(po)”到“全鏈(lian)升(sheng)(sheng)(sheng)級(ji)”的(de)品(pin)牌協(xie)同效(xiao)(xiao)應。
四、完善長效機制建設，筑牢質量品牌發展根基
固(gu)化制度(du)體系強化過程管(guan)控(kong)。深(shen)化“嚴精細(xi)實(shi)”管(guan)理(li)(li)要求(qiu)，聚焦“寬松軟”問題，深(shen)度(du)剖析、系統(tong)總(zong)結(jie)(jie)經驗(yan)與教訓，將(jiang)實(shi)踐成果(guo)轉化為(wei)長效(xiao)制度(du)規范。制定(ding)《質(zhi)量(liang)(liang)責任考核管(guan)理(li)(li)辦法》《新形勢下質(zhi)量(liang)(liang)管(guan)理(li)(li)十項規定(ding)》等制度(du)，填補管(guan)理(li)(li)盲點(dian)，逐(zhu)步實(shi)現質(zhi)量(liang)(liang)管(guan)理(li)(li)從(cong)“結(jie)(jie)果(guo)控(kong)制”轉向(xiang)(xiang)(xiang)“過程預防”，有(you)效(xiao)消(xiao)除管(guan)理(li)(li)盲區，確保產品與服務契合(he)用(yong)戶高標準(zhun)要求(qiu)。深(shen)化用(yong)戶導向(xiang)(xiang)(xiang)重(zhong)塑價(jia)值理(li)(li)念。以用(yong)戶評價(jia)為(wei)導向(xiang)(xiang)(xiang)，將(jiang)工(gong)作目(mu)標從(cong)“內部(bu)整改(gai)”轉向(xiang)(xiang)(xiang)“外部(bu)評價(jia)”，建立(li)“一把手+班子成員”協(xie)同機(ji)制，動(dong)態制定(ding)年度(du)工(gong)作重(zhong)點(dian)，以強有(you)力的措施保障華能(neng)(neng)達拉特、托巴水電站(zhan)等重(zhong)點(dian)項目(mu)高質(zhi)量(liang)(liang)投運(yun)，提升用(yong)戶口碑，塑造(zao)(zao)優質(zhi)品牌(pai)形象。全(quan)員參(can)與構建品牌(pai)生態。建立(li)“領導—管(guan)理(li)(li)—執行”三(san)級聯動(dong)架構，三(san)級書記分層(ceng)協(xie)同，推(tui)動(dong)各(ge)層(ceng)級緊密(mi)協(xie)作，形成黨政齊抓、質(zhi)量(liang)(liang)部(bu)門牽頭、各(ge)方參(can)與的良好局面，將(jiang)“三(san)級書記抓質(zhi)量(liang)(liang)”工(gong)作延伸到基層(ceng)班組、關鍵(jian)崗位(wei)。通(tong)過“質(zhi)量(liang)(liang)月”“技能(neng)(neng)比武”等活動(dong)，強化全(quan)員質(zhi)量(liang)(liang)責任意識，營(ying)造(zao)(zao)“人人都(dou)是品牌(pai)代言人”的濃厚氛圍(wei)。
