“用(yong)(yong)戶(hu)(hu)無小事，用(yong)(yong)戶(hu)(hu)的(de)事再小也是(shi)大，要以(yi)用(yong)(yong)戶(hu)(hu)成(cheng)(cheng)功為目標(biao)，做好自己本職工作(zuo)，樹立(li)良(liang)好的(de)公(gong)(gong)司形象。”這是(shi)肖(xiao)(xiao)玉廣(guang)(guang)常掛在嘴邊的(de)一(yi)句(ju)話。自1999年從事經營工作(zuo)以(yi)來(lai)，肖(xiao)(xiao)玉廣(guang)(guang)與(yu)用(yong)(yong)戶(hu)(hu)打(da)交(jiao)道已有20個年頭。20年來(lai)，肖(xiao)(xiao)玉廣(guang)(guang)在與(yu)用(yong)(yong)戶(hu)(hu)溝(gou)通(tong)交(jiao)流的(de)平凡(fan)瑣碎工作(zuo)中，始(shi)終踐行著“用(yong)(yong)戶(hu)(hu)滿(man)意、用(yong)(yong)戶(hu)(hu)成(cheng)(cheng)功”的(de)宗旨，為用(yong)(yong)戶(hu)(hu)解(jie)決了一(yi)個又一(yi)個問題，將一(yi)個個“疏遠的(de)用(yong)(yong)戶(hu)(hu)”交(jiao)成(cheng)(cheng)了“親密的(de)朋友”，為提(ti)升汽(qi)輪(lun)機(ji)公(gong)(gong)司形象作(zuo)出了積極的(de)貢獻(xian)。
